Privacy Policy
At BrightWater Pools, safeguarding your privacy is our utmost concern. We are dedicated to maintaining your privacy in all circumstances. The information gathered when you visit the website is utilized to process your orders and enhance your personalized experience on our site.
Our website employs 128-bit encrypted SSL technology to heighten the security of our customers’ information. While we strive to ensure the security of stored information, complete security cannot be guaranteed. Nevertheless, we have implemented encrypted pages and obtained SSL certification to mitigate the risk of information theft.
When you register as a member on BrightWater Pools, you will be prompted to complete a form requesting your name, address, email address, and certain demographic details such as gender and date of birth. BrightWater Pools is committed to not sharing data with trusted partners for the purpose of conducting statistical analysis. Your name and address details are exclusively utilized for order processing unless you have provided prior consent. We will never sell, share, rent, or trade this information to third parties without your consent for purposes other than fulfilling orders. Your demographic information (gender, date of birth, etc.) will be utilized for various security purposes, ensuring your identity and verifying the legitimate use of your credit cards to prevent unauthorized use of stolen credit cards.
Upon visiting our site, your IP address, browser type, and access times are automatically logged. We use this data to conduct evaluations of site performance, track the origins of visitors, and monitor clickstream data (the screens our users visit on our site). This information assists us in identifying the most appealing content for our members, allowing us to enhance your site experience. It’s important to note that log files are not linked to personally identifiable information.
The protection of your personal information is of utmost importance to all BrightWater Pools employees. All staff members are required to familiarize themselves with and adhere to our security protocols. Access to member personal information is restricted to key management personnel and our member services department. This information is safeguarded with ID and password protection, and our website’s security measures undergo monthly review. Additionally, we have implemented a 128-bit encryption SSL to enhance the security of our site.
Cookies are small pieces of data that your browser stores on your computer’s hard drive to identify you upon entry. Please note that the selection of samples on our site is not dependent on cookies. However, we may utilize session cookies to ensure a seamless experience on the site and to merge with our log files for traffic analysis and aggregate demographic information. If you have configured your browser to reject cookies, our site will be unable to identify you upon entry, requiring you to manually enter your ID and password.
Occasionally, we may send email notifications to inform you about product availability, prompt you for feedback, or offer promotional deals. Additionally, you will receive communication from us in the following instances: 1) if you reach out to us for a specific reason, 2) to deliver your order(s), or 3) for administrative purposes, such as notifying you of contest winnings. Subscribe to BrightWater Pools’ emails for the most recent and exciting offers for your beautiful backyard.
This website includes hyperlinks to other websites. Kindly be aware that clicking on any of these links may lead you away from brightwaterpools.com and onto another website. These external sites may collect or request information about you independently, and we recommend reviewing the privacy policies of these linked sites as they will likely vary from ours.
While we strive to protect user privacy, there may be times we are obligated to disclose personal information due to legal requirements. In such cases, we will act in good faith and disclose information if we believe it is necessary to comply with judicial proceedings, court orders, or a legal process served on our website.
We may update or enhance your address information using standardized postal representation to ensure the successful delivery of your orders. This is done with the aim of ensuring that our members receive their orders and reducing costs associated with our programs.